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1.
14th International Conference on Communications, COMM 2022 ; 2022.
Article in English | Scopus | ID: covidwho-1985443

ABSTRACT

The advent of digital technologies used as a mechanism to deal with the Covid-19 global pandemic, has raised serious concerns around privacy and security issues. Despite these concerns and the potential risk of data misuse, including third party use, countries around the world have pushed the use and proliferation of contact-tracing applications. However, the success of these contact-tracing applications relies on their adoption and use. A well known phenomenon referred to as privacy paradox is defined as the discrepancy between the expressed privacy concern and the actual behaviour of users when it comes to protect their privacy. In this context, this paper presents a study investigating the privacy paradox in the context of a global pandemic. A national survey has been conducted and the data is analysed to examine people's privacy risk perception. The results show inconsistencies between people's privacy concerns and their actual behaviour that is reflected in their attitude shift of sharing their mobile data during a global pandemic. The study also compiles a list of recommendations for policymakers. © 2022 IEEE.

2.
2021 IEEE International Mediterranean Conference on Communications and Networking, MeditCom 2021 ; : 174-179, 2021.
Article in English | Scopus | ID: covidwho-1700289

ABSTRACT

The current Covid-19 global pandemic led to a proliferation of contact-tracing applications meant to help control and suppress the spread of the virus. However, the success of these contact-tracing apps relies on obtaining access to sensitive data stored on citizen's mobile devices. The approaches taken are different around the world. While the countries with a strong democratic and civil liberty ethos are encouraging voluntary adoption of contact-tracing apps by their citizens, other countries opted for forced mass surveillance methods that limit individual freedoms. As a result, the attempt to fight the global pandemic is actually testing people's attitudes towards privacy and government surveillance. In this context, this research introduces a pilot study examining people's privacy concerns in a time of Covid-19. The results show that people are willing to share their personal data in the interest of controlling the spread of the virus and save lives. © 2021 IEEE.

3.
Ieee Security & Privacy ; 19(5):26-35, 2021.
Article in English | Web of Science | ID: covidwho-1413922

ABSTRACT

We introduce a study examining people's privacy concerns during COVID-19 and reflect on people's willingness to share their personal data in the interest of controlling the spread of the virus and saving lives.

4.
16th International Conference on Availability, Reliability and Security, ARES 2021 ; 2021.
Article in English | Scopus | ID: covidwho-1373992

ABSTRACT

Contact tracing apps used in tracing and mitigating the spread of COVID-19 have sparked discussions and controversies worldwide with major concerns around privacy. COVID Tracker app used in the Republic of Ireland was praised in general for the way it addressed privacy and was used as baseline for other contact tracing apps worldwide. The success of the app is dependent on the general public uptake, hence their voice and attitude is the one that really matters. This paper focuses on developing a survey and the methods aiming to examine the attitudes toward privacy during COVID-19 of the general public in the Republic of Ireland and their impact on the uptake of the COVID tracker app. Various privacy models are used and health belief model as well in this purpose. A pilot study with 286 participants show a change in attitude towards privacy during COVID-19 pandemic, with more people willing to share their data in the interest of saving lives. However, privacy attitudes are shown to have impacted the adoption of the app in Ireland. © 2021 Owner/Author.

5.
16th International Conference on Availability, Reliability and Security, ARES 2021 ; 2021.
Article in English | Scopus | ID: covidwho-1373987

ABSTRACT

Contact tracing apps used in tracing and mitigating the spread of COVID-19 have sparked discussions and controversies worldwide. The major concerns in relation to these apps are around privacy. Ireland was in general praised for the design of its COVID tracker app, and the transparency through which privacy issues were addressed. However, the "voice"of the Irish public was not really heard or analysed. This study aimed to analyse the Irish public sentiment towards privacy and COVID tracker app. For this purpose we have conducted sentiment analysis on Twitter data collected from public Twitter accounts from Republic of Ireland. We collected COVID-19 related tweets generated in Ireland over a period of time from January 1, 2020 up to December 31, 2020 in order to perform sentiment analysis on this data set. Moreover, the study performed sentiment analysis on the feedback received from a national survey on privacy conducted in Republic of Ireland. The findings of the study reveal a significant criticism towards the app that relate to privacy concerns, but other aspects of the app as well. The findings also reveal some positive attitude towards the fight against COVID-19, but these are not necessarily related to the technological solutions employed for this purpose. The findings of the study contributed to the formulation of useful recommendations communicated to the relevant Irish actors. © 2021 Owner/Author.

6.
IEEE Transactions on Broadcasting ; 2021.
Article in English | Scopus | ID: covidwho-1183130

ABSTRACT

The current global pandemic crisis has unquestionably disrupted the higher education sector, forcing educational institutions to rapidly embrace technology-enhanced learning. However, the COVID-19 containment measures that forced people to work or stay at home, have determined a significant increase in the Internet traffic that puts tremendous pressure on the underlying network infrastructure. This affects negatively content delivery and consequently user perceived quality, especially for video-based services. Focusing on this problem, this paper proposes a machine learning-based resource allocation solution that improves the quality of video services for increased number of viewers. The solution is deployed and tested in an educational context, demonstrating its benefit in terms of major quality of service parameters for various video content, in comparison with existing state of the art. Moreover, a discussion on how the technology is helping to mitigate the effects of massively increasing Internet traffic on the video quality in an educational context is also presented. IEEE

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